Consumer Information

Last updated: 4 June 2026. This page explains your rights when purchasing services from Luminousuoboosta in New Zealand.

We are bound by the Consumer Guarantees Act 1993 (CGA) and the Fair Trading Act 1986. We describe services honestly and do not make misleading claims about results.

Our services

We supply lifestyle education programmes and studio sessions related to comfortable rest. These are not regulated health services.

Guarantees under the CGA

Services must be:

Carried out with reasonable care and skill
Fit for any particular purpose you told us about before booking
Completed within a reasonable time when no end date is set
Charged at a reasonable price if price was not agreed beforehand

If something goes wrong

Contact us first at supportuse@luminousuoboosta.world or +64 3 442 5275. We will work with you on remedy options permitted by law, which may include re-supply of the service or a partial refund depending on seriousness.

Cancellations and refunds

See our Return Policy for rescheduling and refund timeframes. Statutory rights under the CGA are not excluded.

Complaints

If we cannot resolve a dispute, you may contact:

Consumer Protection — consumerprotection.govt.nz
Disputes Tribunal for claims within its monetary limits — disputestribunal.govt.nz
Commerce Commission for misleading conduct — comcom.govt.nz

Business details

Luminousuoboosta, 20 Ballarat Street, Queenstown 9300, New Zealand. See Business Details and Privacy Policy.