Privacy Policy
Last updated: 4 June 2026. Luminousuoboosta ("we", "us") complies with the Privacy Act 2020 (New Zealand) and the Information Privacy Principles (IPPs).
Agency contact
Luminousuoboosta, 20 Ballarat Street, Queenstown 9300, New Zealand.
Email: supportuse@luminousuoboosta.world
Phone: +64 3 442 5275
Information we collect
- Contact details: name, email, phone if provided, and message content from forms or email
- Booking records: programme selected, quotes, payment references (we do not store full card numbers on this site)
- Technical data: IP address, device/browser type, pages viewed—only if you consent to analytics cookies
- Cookie preferences: stored in your browser local storage
How we use information
To respond to enquiries, deliver programmes, issue tax invoices (GST), improve the website, meet legal obligations, and—with consent—send optional updates. We do not sell personal information.
Lawful disclosure
We may share data with trusted providers (hosting, email) under confidentiality terms, or when required by New Zealand law. Some providers may store data overseas; we take reasonable steps to ensure comparable safeguards.
Retention
- Enquiries: up to 24 months unless a longer period is needed for disputes or tax law
- Financial records: at least 7 years as required by Inland Revenue
- Server logs: up to 90 days
Security
HTTPS, access limits, and staff confidentiality training. No online system is perfectly secure—please notify us promptly of suspected misuse.
Your rights
You may request access to and correction of personal information we hold about you. Contact us using the details above. We will respond within statutory timeframes. If unsatisfied, you may complain to the Office of the Privacy Commissioner: privacy.org.nz.
Overseas visitors
If you access this site from outside New Zealand, you understand information may be processed in NZ and, where applicable, by overseas subprocessors as described above.
Children
Services are intended for adults. If we receive information about a person under 16 without parental authority, we will delete it on request.
Cookies
See our Cookies Policy and on-site banner controls.
Changes
We may update this policy; the date above will change. Material changes will be highlighted on the website.